Privacy Policy

1. Introduction

Welcome to PT AI Radium. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our products and services.

2. Information Collection

We collect information that you provide directly to us when you inquire about our products and services, register for an account, or engage our consulting services. This may include:

• Personal Data: Name, email address, phone number, and mailing address.
• Business Data: Company name, industry, and project requirements.
• Payment Data: Billing information required for subscriptions and services.
• Technical Data: IP address, browser type, and usage patterns collected via cookies.

3. Use of Data

PT AI Radium uses the collected data for various purposes:

• To provide and maintain our products and services.
• To provide customer support and consulting services.
• To process transactions and manage subscriptions.
• To monitor the usage of our services and improve system performance.
• To comply with legal obligations in Indonesia.

4. Data Protection and Security

We implement reasonable technical and organizational security measures to protect your data from unauthorized access, alteration, or destruction. We use encryption for data transmission and strictly limit access to sensitive information to authorized personnel only.

5. User Rights

In accordance with Indonesian Personal Data Protection (PDP) laws, you have the right to:

• Access and request copies of your personal data.
• Correct any inaccurate or incomplete information.
• Request deletion of your data (subject to legal retentions).
• Withdraw consent for data processing at any time.

6. Cookies and Tracking

We use cookies to improve your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: